If you need assistance for a problem that you cannot resolve, call SAXTAX at (800)678-1789. Before you call, please check the following:
- Have you checked the program's on-line help? Press the F1 key.
- Does the problem occur on more than one client?
- Can the problem be duplicated? Exit the program and try again.
- If the problem involves printing, do you have a copy that you can fax to us?
- Are you at your computer? Many problems are difficult to diagnose unless we can work with you while you are at your computer.
- What version of the program are you using? Check the version date under the Help menu item.
We also provide e-mail (firstname.lastname@example.org) and Fax (877-721-7249) support.
Don't hesitate to use our technical support. If you have any problems with or questions about our programs, let us help.